1. How to Delete Your Account

If you can access the PixBridge app, open Settings > Account > Delete Account and follow the on-screen steps.

If you cannot access the app, you may request deletion by emailing personalplanet.apps@gmail.com.

For email requests, PixBridge may ask for your login email address or other contact information needed to identify the app account connected to the request.

2. Data Deleted

When your account is deleted, PixBridge deletes app usage data stored on PixBridge-controlled systems, including:

  • Firebase Authentication account
  • Server addresses and Bearer tokens
  • Response presets
  • Send records
  • App settings
  • Local cache where supported by the app

3. Data That May Be Retained

Some limited records may be retained for a period where needed for:

  • Payment, subscription, refund, chargeback, or dispute handling
  • Security and fraud prevention logs
  • Legal obligations
  • Transaction records kept by payment providers such as RevenueCat, Google Play, or the App Store under their own policies

4. Subscription Notice

Deleting your PixBridge account may be different from canceling a subscription.

Please check or cancel active subscriptions through Google Play, App Store subscription management, or the payment management menu in the app.

5. Processing Time

In-app deletion is processed as soon as reasonably possible.

Email requests are handled within a reasonably prompt period. If PixBridge needs to confirm the account or request details, additional information may be requested before deletion is completed.

6. Contact

For data deletion questions, contact: personalplanet.apps@gmail.com